Privacy Policy
1. Information We Collect
Approved Plumbing Group collects personal information necessary to provide our plumbing services. This may include your name, address, phone number, email address, and payment information. We only collect information that is necessary for service delivery and customer communication.
2. How We Use Your Information
We use your personal information to provide plumbing services, process payments, communicate about appointments, send service reminders, and improve our services. We may also use your information to comply with legal obligations and protect our business interests.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in our business operations, such as payment processors and scheduling systems. These parties are contractually obligated to keep your information confidential.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Under Australian Privacy Principles, you have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
8. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at +61 439 442 996 or through our website contact form.
Last Updated: October 2025